Predictive IT Management for the Next-Generation Business World

A new equation exists between business and IT in which IT is a driver of business innovation and equally responsible for enabling business agility and reducing operational costs. In the past, IT organizations were unable to meet escalating business expectations due to non-standard technology operations and limited sourcing models.

Technological advancements and new business models provide CIOs, however, with options that were not possible three to five years ago. Cloud computing, SOA,  and on-demand sourcing models provide CIOs with tools to transition their organizations from service delivery providers to business innovation partners. Yet, from an operations perspective, the responsibility to deliver IT services at the best possible QoS is still required. CIOs are under intense pressure to provide transparency in order to align, perform and govern service delivery for the business. As they assume a more central role at the "hub" of business, they must provide 360-degree leadership and management.

Existing business and IT management models cannot adapt quickly enough or provide transparency for risk, decisions, and management options. The following key challenges for emerging IT exist:

• Manage planning complexity by successfully predicting business demand, establishing performance measurements, and analyzing execution models.
• Dynamically analyze business demand and IT supply to establish optimal execution methods.
• Accelerate cost savings by leveraging the most optimal IT supply sources and service delivery models.
• Leverage integrated monitoring of business and IT performance at the executive and operational levels to establish collaboration and alignment across management structures.
• Maintain a clear understanding of performance deviations from baselines and their impact on business goals, cost structures, and relationships.
• Optimize IT decisions for successful business outcomes.

These challenges are responsible for the lack of a common language or linkage between the different layers of business and IT. IT organizations that continue to operate in this model prolong inefficient and expensive operations. However, the current immense rate of change and growing business expectations require IT move away from this old path quickly.

Figure 1. Enterprise Landscape and Management Processes

Gravitant’s Vision

Gravitant® offers a compelling vision to address the challenges created by the evolving business and IT environment and the limitations of current solutions. Gravitant enables an intelligent abstraction that translates and connects the top-down with the traditional system view. Figure 2 shows Gravitant's strategic innovation that enables the vision.

This new intelligent abstraction layer provides the next-generation of management solutions that transcend the current business-IT models. Gravitant combines the following critical innovations that are required to enable these solutions while leveraging content, data, and functionality from existing business and technology management solutions:

• Creation of a service architecture model that enables siloed IT management functions to interact using the language of services while facilitating alignment with business performance goals. IT finance management, PMO, compliance and governance for the first time can collaborate effectively to manage IT with business goals.
• Creation of an intelligent analytics model and a number of operations research algorithms that parameterize the business-IT services (architecture) layer to predict, sense, identify systemic impacts resulting from strategy, goal, performance, and relationship changes, and proposing corrective action. The goal is to systemically operationalize decisions at the CIO level to consistently innovate and meet performance goals.
• Creation of a management collaboration model that provides the ability to connect planning, monitoring, analysis, and governance processes. This much needed capability leverages current solutions and investments. It allows business and technology leaders to visualize, navigate, strategize, innovate, and manage an increasingly complex business and IT ecosystem with optimal decision making and intelligent governance.

Gravitant Provides Predictive IT Management Capability for CIO and IT Organizations

Gravitant’s Predictive IT Management solution is a next-generation IT management solution that is built on a service-based business-IT value chain. CIOs and IT leaders can now effectively make investment decisions based on an analysis of business goals, IT constraints, IT capabilities and assets, business and IT outsourcing, and cost trade-offs.

Gravitant’s Predictive IT Management solution is offered as an on-demand model to reduce cost, deliver customer value, and accelerate adoption.

For more information on Gravitant Solutions and Products please Contact Us or call Sales & Marketing at (512) 535-4732.

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